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GlobalNapkins > Blog > Technology > Fix Netflix Not Working On Your Samsung Smart TV
Technology

Fix Netflix Not Working On Your Samsung Smart TV

Last updated: 2022/09/27 at 8:34 AM
By Iman Vellani
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7 Min Read
Netflix Not Working On Your Samsung Smart TV
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If you’re having trouble getting Netflix Not Working On Your Samsung Smart TV, don’t worry – we can help you fix it! In this article, we’ll walk you through a few different troubleshooting steps so that you can get back to binge-watching your favorite shows in no time.

Contents
Why is Netflix not working on my Samsung Smart TV?How to fix Netflix not working on Samsung Smart TV?Check your internet connectionCheck if your Samsung Smart TV is on the supported listUpdate the Netflix appRestart your Samsung Smart TVDelete and reinstall the Netflix appContact Samsung or Netflix supportConclusion

Why is Netflix not working on my Samsung Smart TV?

If you’re experiencing issues with Netflix on your Samsung Smart TV, it may be due to a network connection problem, an issue with your device, or a problem with your Netflix account.

Here are some troubleshooting tips to get Netflix up and running again on your Samsung Smart TV:

  • First, check to see if there is an update for your Samsung Smart TV that may fix the issue.
  • If you’re still having trouble, restart your Samsung Smart TV and try again.
  • Make sure that your Samsung Smart TV is connected to the internet. If it’s not, connect it now and try streaming again.
  • Sometimes the Netflix app on Samsung Smart TVs can become corrupted. Uninstalling and reinstalling the app may fix the issue.
  • If you’re still having trouble, contact Samsung customer support or Netflix customer support for further assistance.

How to fix Netflix not working on Samsung Smart TV?

If you’re having trouble getting Netflix to work on your Samsung Smart TV, there are a few things you can try. First, make sure that your TV is connected to the internet. If it is, then try restarting your TV and opening Netflix again. If that doesn’t work, try unplugging your TV for a few minutes and then plugging it back in. Finally, if none of these methods work, you may need to contact Samsung customer support for further assistance.

Check your internet connection

If you’re having trouble streaming Netflix on your Samsung smart TV, the first thing you should do is check your internet connection. Make sure you’re connected to a reliable Wi-Fi network and that your router is properly configured. If you’re still having trouble, you can try connecting your TV directly to your modem with an Ethernet cable.

Check if your Samsung Smart TV is on the supported list

If your Samsung Smart TV is on the supported list, then you should be able to use Netflix without any issues. However, if your TV is not on the list, then you may have to troubleshoot the issue.

There are a few things that you can try if Netflix is not working on your Samsung Smart TV. First, make sure that you have installed the latest firmware update for your TV. You can check for updates by going to the Settings menu on your TV.

If there are no updates available, or if updating the firmware does not fix the issue, then you can try resetting your TV to its factory settings. This will delete all of your settings and data, so make sure to back up anything that you want to keep before doing this.

Finally, if none of these solutions work, then you may need to contact Samsung customer support for further assistance.

Update the Netflix app

If you’re having trouble getting Netflix to work on your Samsung smart TV, you may need to update the Netflix app. To do this, open the Samsung App Store and search for “Netflix.” If there is an update available, select it and install it. Once the update is installed, try launching Netflix again.

Restart your Samsung Smart TV

If you’re having trouble streaming Netflix on your Samsung Smart TV, it may be time to restart the device. To do so, simply unplug your TV from the power outlet and then plug it back in. Once your TV is turned back on, try streaming Netflix again. If the issue persists, you may need to perform a factory reset on your TV.

Delete and reinstall the Netflix app

If you’re having trouble with the Netflix app on your Samsung smart TV, one thing you can try is deleting and reinstalling the app. To do this:

  1. Press the Home button on your Samsung remote.
  2. Navigate to and select Apps.
  3. Find the Netflix app and highlight it.
  4. Press the Menu button on your Samsung remote and select Delete.
  5. Confirm that you want to delete the Netflix app.
  6. Once the app has been deleted, navigate back to the App Store and install Netflix again.
  7. Try opening Netflix and see if it works now.

Contact Samsung or Netflix support

If you’ve tried all of the troubleshooting steps and Netflix still isn’t working on your Samsung smart TV, your next step should be to contact either Samsung or Netflix support.

Samsung’s support website has a handy chat function that can help you troubleshoot the issue. If you’d rather speak to someone on the phone, you can call Samsung’s customer service number at 1-800-SAMSUNG.

Netflix also has excellent customer support. You can reach them by phone at 1-866-579-7172 or by live chat on their website.

Conclusion

If your Samsung Smart TV is having trouble connecting to Netflix, there are a few things you can try to fix the problem. First, check your internet connection to make sure it’s stable and strong enough to stream Netflix. If that doesn’t work, try restarting your TV and router. You can also try clearing the cache on your Samsung Smart TV. If none of these solutions work, you may need to contact Samsung customer support for further assistance.

TAGGED: Netflix
Iman Vellani September 27, 2022
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